Cancellation Policy
Please review our order cancellation terms before placing your purchase with Wafaee Perfume.
Policy Summary
At Wafaee Perfume, we prepare and process orders promptly to ensure timely delivery of premium fragrances. Once an order is confirmed and placed, cancellation is not available. This policy applies to all orders placed through our website, including Cash on Delivery and online payment orders.
Why cancellations are not accepted
- Orders move quickly into processing and dispatch to maintain product freshness and delivery timelines.
- Fragrance products are handled with care and cannot be restocked once an order has entered the fulfillment stage.
- This helps us maintain consistent service quality and fair pricing for all customers.
Before you place an order
We encourage you to review your cart, delivery address, product selection, and payment method carefully before confirming checkout. If you need help choosing the right fragrance or verifying order details, our support team is available to assist you before purchase.
Damaged, incorrect, or missing items
While order cancellation is not offered, we understand that issues can occasionally occur after delivery. If you receive a damaged, incorrect, or incomplete product, please contact us as soon as possible with your order details. Our team will review your case and guide you through the appropriate next steps.
Need help?
For questions before ordering or support after delivery, reach out through any of the channels below.
This policy may be updated from time to time. Continued use of our website and placement of orders constitutes acceptance of the current cancellation policy.